How to File a Review or Rectification on Judgement Order on GujRERA — Step-by-Step Guide

Learn how to file a Review or Rectification application on a GujRERA judgement order. This guide covers the 45-day deadline rule, form fields, ₹1,000 payment, and how to track your application on the portal.

How to File a Review or Rectification on Judgement Order on GujRERA — Step-by-Step Guide

If you are a party to a GujRERA case and believe the judgement order contains an error of fact or law, you can apply for a Review or Rectification on Judgement Order through the GujRERA eCourt portal. This process is available to both the complainant (citizen/allottee) and the respondent (promoter).

Official Reference: This guide is based on the GujRERA User Manual – Grievance Redressal – External Users (V.0.1), Section 4 — Create Review/Rectification on Judgement Order, Pages 30–38.
Official portal: https://gujrera.gujarat.gov.in/#/website-guide/grievance-redressal

45-Day Rule: A Review or Rectification application must be filed within 45 days of the Judgement Order publication date. If you file after 45 days, the "Details of the Delay" field becomes mandatory — you must explain the reason for the delay.

Review vs. Rectification:

  • REVIEW — challenge the judgement on grounds of fact or law.
  • RECTIFICATION — correct a clerical or arithmetical error in the order.

Prerequisites

  • You must have a valid, published Judgement Order on a prior GujRERA complaint (Form A or Form B).
  • You must be a registered user on the GujRERA portal (citizen, promoter, or agent).
  • If a Review has already been filed for the same complaint, the system will block a second submission: "Review is already filed."
  • Filing fee: ₹1,000 (non-refundable, paid online via SBI ePay or HDFC).

Step 1: Access the Review/Rectification Option from Your Dashboard

Log in to the GujRERA portal. On your Citizen Dashboard or Promoter Dashboard, look for the "Create Review/Rectification on Judgement Order" link in the Apply quick-links panel on the right side of the screen.

The "Create Review/Rectification on Judgement Order" option appears in the Apply panel on the right side of the Citizen Dashboard.

Promoters can also see their existing REVIEW-type grievances filed against them under the "All Grievances on My Projects" tab on the Promoter Dashboard.

Promoters can track Review applications filed against their projects under All Grievances on My Projects.

Step 2: Enter the Complaint Number to Fetch Judgement Details

The system opens the "APPLICATION FOR REVIEW/RECTIFICATION ON JUDGEMENT ORDER PUBLISHED" eCourt form. The first section — REVIEW APPLICATION — requires you to look up the original complaint:

  • Complaint Number* — enter the stamp number of the original complaint and click Search.
  • Judgement/Order Date — auto-fetched from the system (read-only).
  • Judgement Number — auto-fetched from the system (read-only).

Click Submit to load the full application form.

Enter the original complaint stamp number. The Judgement Order Date and Judgement Number are fetched automatically.

Step 3: Review the Auto-Filled Project Details and Select Review Type

After submitting the complaint number, the full form expands with:

PROJECT DETAILS (all auto-filled, read-only):

  • Project Name, District, Taluka, Address, Pin Code

REVIEW TYPE (radio — select one):

  • REVIEW — challenge the judgement on merit
  • RECTIFICATION — correct a specific error in the order
Project details are auto-filled from the original complaint. Select REVIEW or RECTIFICATION depending on the grounds of your application.

Step 4: Fill Complainant and Respondent Details

DETAILS OF THE COMPLAINANT(S):

  • First Name*, Middle Name, Last Name (Surname)*
  • Mobile Number*, Email Id*
  • Official/Residential Address: Address line 1*, Pin Code*, State*, District*, Taluka*
  • Communication Address (checkbox: Same as Residential Address)

DETAILS OF THE RESPONDENT(S):

Respondent details can be entered manually or searched by registered email. The form supports multiple respondents.

Respondent 1 address section. Use "Add More Respondent by Search" to add additional respondents — their email must be registered on the GujRERA portal.
Multiple respondents are supported. Each respondent requires official/residential and communication address details.

Step 5: Fill the Review/Rectification Details

DETAILS OF THE REVIEW/RECTIFICATION:

Field Required Notes
Subject of Review/Rectification Yes* Brief subject line
Facts of Review/Rectification Yes* Full factual background
Relief(s) Sought Yes* What outcome you are requesting
Interim Order Required Yes Yes / No radio

NATURE OF REVIEW (checkboxes — select all that apply):

  • Refund [Section 18, Section 11(4), Section 19(4)]
  • Possession [Section 17, Section 11(P)]
  • Common Amenities [Section 12, Section 11(4)]
  • Poor Workmanship [Section 14(3)]
  • Sale Deed Execution [Section 17, Section 11]
  • Project Documents not provided by Promoter [Section 19(5)]
  • Others

IMPORTANT ATTACHMENTS:
The original Order Copy is auto-attached from the system (read-only, View File button). You cannot remove it.

COPIES OF THE DOCUMENTS RELIED UPON / SUPPORTING DOCUMENTS:
Upload any additional evidence — caption required for each file.

DETAILS OF THE DELAY:

  • Filed within 45 days of judgement → field shows "NA" automatically.
  • Filed beyond 45 days → this field becomes mandatory. You must provide a written reason for the delay.

DECLARATION (3 mandatory checkboxes):

  1. Subject matter falls within jurisdiction of the Authority.
  2. Matter not pending before any Court of Law or other Authority or Tribunal.
  3. Contents are true; no material facts suppressed.

Step 6: Pay the Application Fee (₹1,000)

After completing the form, the payment screen appears with a warning:

"PLEASE DO NOT PRESS BACK OR REFRESH FROM THIS POINT ONWARDS."

Field Value
Payment Head Review Application Fees
GujRERA Unique Token Number System-generated (e.g., CMPDH3RCE5007)
Amount (₹)(A) ₹1,000
Addl. Amount (₹)(B) ₹0
Total ₹1,000

Select your payment gateway: SBI ePay or HDFC.

The payment screen shows the unique token and ₹1,000 fee. Do not use the browser back button after this point.
SBI ePay accepts Debit/Credit Cards, Internet Banking, BHIM UPI, Wallets, NEFT, and SBI Branch Payment.

Step 7: Confirmation and Application Stamp Number

After successful payment, the portal displays a confirmation message with your application stamp number.

Note your complaint stamp number and transaction ID. Use Print Receipt and Print Application to save a copy.

Confirmation includes:

  • Transaction ID (e.g., CMPKA4BCE5001)
  • Complaint Stamp No. (e.g., CMP1808202126190)
  • Print Receipt and Print Application buttons

Review/Rectification Application Number Format: RVC/A/ONLINE/[City]/[DDMMYYYY]/[sequence]
Example: RVC/A/ONLINE/Ahmedabad/06012021/15

Step 8: Track Your Application

Complainant (Citizen/Allottee): Log in → Citizen Dashboard → My Complaints tab. Filter by Complaints Type = REVIEW.

Your Review application appears in My Complaints with type = REVIEW. Status progresses from Pending Scrutiny to Case Closed.

Respondent (Promoter): Log in → Promoter Dashboard → All Grievances on My Projects tab. Filter by Complaints Type = REVIEW. The Due Days column shows the number of days remaining for the authority to decide.

Promoters see Review applications under All Grievances on My Projects with the Due Days column for tracking response timelines.

Common Issues

"Review is already filed" error: Only one Review/Rectification application is allowed per judgement order. If this error appears, a review has already been submitted for that complaint. Check My Complaints for the existing application.

DETAILS OF THE DELAY field mandatory: If you are filing more than 45 days after the judgement date, this field is not optional. The portal will not allow submission without a written reason for the delay.

Respondent not found by Search: The email used to add a respondent must be registered as a user on the GujRERA portal. If the respondent is not registered, enter their details manually in the address fields.

Payment failure: If the transaction fails, the unique token is preserved. Do not create a duplicate application — contact GujRERA at epay-rera@gujarat.gov.in within 7 days to claim a refund for any deducted amount.

Official Reference

This guide is based on the official GujRERA portal documentation:

Manual: GujRERA User Manual – Grievance Redressal – External Users (V.0.1)
Section: 4 — Create Review/Rectification on Judgement Order
Pages: 30–38
Official Portal Guide: https://gujrera.gujarat.gov.in/#/website-guide/grievance-redressal